Testimonials

testimonials and success stories

Hear what our clients say

Direct from our Clients

Lee Massimino’s professionalism, efficiency and fantastic disposition has been thoroughly refreshing. Lee assisted by preparing report templates and formatting five documents in parallel for our client (International Aid Agency). Lee never missed an agreed delivery deadline, her communication skills are brilliant, and the quality of her work is excellent, particularly given that each report had in excess of 120 photographs in addition to countless maps. Our reports have been very well received by our client and Lee’s presentation skills have added tangible and significant value. We will definitely be doing business with Lee in future.

Angus Fraser

Indo Pacific Conservation Alliance

Lee Massimino is a true professional. Lee is the administrative officer for an organisation of which I am board secretary. I communicate with Lee ongoing coordinating the requirements for board meetings and membership organisation. I am always impressed with her attention to detail and positive “can do” approach to challenges. She is a problem-solve and thinks outside of the box. She is very pleasant and easy to work with and is extremely proactive. I would highly recommend Lee to every business and individual who may need her special skills.

Karen Hodgson

AALC Board Secretary

Our state-wide educational association approached Jade Services to assist our volunteer Executive Committee because the work of Secretary was becoming onerous. Jade Services helped us by taking over many of the administrative duties. The result was a more smoothly run association with tasks now always completed in a timely fashion. One thing I liked was Jade Support Services staff’s ability to quickly learn the context of our association’s work and the staff member’s clear and open communication skills. I have found the experience to be most supportive and always at a high standard. I would recommend Jade Services to others who need efficient support for the running of their organisation.

Amanda Pentti

Secretary, EPA

I highly recommend Jade Support Services. I had a very large submission to preapre for a NATO tender with 15 individual plans to write. I was doing this from Afghanistan with little support. Lee at Jade Support Services was simply fantastic with formatting documents which literally saved me a week that I did not have. On the morning of submitting the bid, in Luxembourg at 3.30am, I found a section (53 pages!) that I had overlooked sending for formatting and was not printed. I sent the request off to Lee while I kept checking responses to the Statement of Work. Lee got the urgent task of formatting done for me by 7.30am and it meant I could hand in a completed bid.

Robert Davis

CSM, MBA National Fuel Corporation

I recently finished drafting a book. I had no idea how to meld the more than 40 Word and JPG files making up the manuscript into a single document to submit to a publisher. Fortunately, I turned to Lee for help. As if by magic, she produced exactly what the publisher required. What’s more, she did it quickly and at a reasonable price. Thank you so much, Lee, for coming to my rescue.

John Butcher

Historian

Thank you for your assistance in formatting the environmental document that I was working on for submission to the regulator. Your flexibility and prompt turnaround times enabled me to achieve some very challenging deadlines that had been set for the development of the sizable and complex report. I would be happy to engage your services for this type of work again in the future. Thanks again.

Damon Newling

Specialist HSE Rio Tinto Alcan

Lee was an asset to our project. Her suggestions and ideas were implemented, and work was always delivered within the specified timeframe, or earlier. Lee is clear in her communication style, and I would have no hesitation in recommending her. Hopefully, our paths will cross again!

Tannya Stevens

Operations Manager, Meditrax

Lee was able to work to agreed timeframes and maintained a good line of communication on her progress. I would not hesitate to recommend her services and as our business continues to develop, consider her a talented and dependable resource that we can call upon should the opportunity arise.

Malcolm Foort

Products & Projects Director, Zuuse Pty Ltd

We utilised Jade Support Services for some very complex document formatting for a large Commonwealth Government project. Lee managed a sizeable project efficiently & accurately, and was forthcoming with useful suggestions that definitely improved the overall quality of the end product.

Steven Ford

Director, Ford HR

As a busy writing consultant I am often too time-poor when it comes to fiddly formatting tasks. I have come to rely on Lee to take those time-consuming tasks off my hands so I can concentrate on researching and writing document content. Lee is always willing to help out when timelines are tight and has even rescued me at times when she was supposed to be off duty. I have no hesitation in recommending Lee and Jade Support Services as a ‘go to’ business for providing timely formatting support.

Catherine Weaver

Principal, WordWeaver Writing Consultancy

I recently engaged Jade Support Services to help with the formatting and finalisation of a business proposal and I was delighted with the service from start to finish. Communication and turn-around time were both fantastic and I was extremely happy with the finished product - it looked awesome. I would highly recommend this company

Simon Lake Director – Fox Quality

I recently had the pleasure of working with Lee from Jade Support Services while completing my Ph.D thesis. Lee went above and beyond what I expected by creating personalised templates to meet the formatting requirements in record time. She was easy, fast and efficient to work with. When I contacted her for some extra help later in the process there was no fuss and she again went out of her way to help me. I have no reservation in recommending her services to anyone needing technical help, or wanting to give their important project that special tweak that might mean the difference between success or outstanding. Thank you, Jade Support Services.

Karen McCoy

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Successful projects completed

What we offer

Services to help your Business Thrive

Why invest time and money into documents and corporate image when your documents let your brand down?

Document Formatting

Are your documents, forms, procedures, and templates not looking as professional as they should be? We can help.

Business Administration

Lee possesses a diverse skill set that spans multiple industries and workgroups. At Jade Support Services, we are pleased to assist with all aspects of business administration, offering tailored support to meet your unique needs.