About

About Lee

Who you'll be working with

Lee Massimino

With over 25 years’ experience in administration, Lee has gained vast and varied experience in different industries and areas of administration.

Finding a niche and talent in Document Formatting, Lee started her own company in 2007. She specialises in helping businesses update existing documents and create new templates that convey a polished and professional image Document Formatting Services.

At the heart of Lee’s business is her passion for document formatting. She understands that well-organised, aesthetically pleasing documents can significantly impact a business’s professional image and operational efficiency. Lee offers a comprehensive range of document formatting services tailored to meet the specific needs of her clients (see here for the three tiers of services offered).

Additional Services

Lee’s services are not limited to document formatting; she also offers ad hoc business administration support. This includes a wide range of administrative tasks designed to streamline your operations and improve efficiency. While most services are provided virtually, Lee is available to work on-site for clients in the Brisbane area when needed.

Let's Connect

If you need assistance with projects or administrative tasks not listed on the services page, please don’t hesitate to contact Lee. She is always open to discussing potential opportunities and solutions to meet your needs. Whether it’s a one-time project or ongoing support, Lee is dedicated to helping your business succeed.

Testimonials

Shared Successful Experiences

As a busy writing consultant I am often too time-poor when it comes to fiddly formatting tasks. I have come to rely on Lee to take those time-consuming tasks off my hands so I can concentrate on researching and writing document content. Lee is always willing to help out when timelines are tight and has even rescued me at times when she was supposed to be off duty. I have no hesitation in recommending Lee and Jade Support Services as a ‘go to’ business for providing timely formatting support.

Catherine Weaver

Principal, WordWeaver Writing Consultancy

I recently finished drafting a book. I had no idea how to meld the more than 40 Word and JPG files making up the manuscript into a single document to submit to a publisher. Fortunately, I turned to Lee for help. As if by magic, she produced exactly what the publisher required. What’s more, she did it quickly and at a reasonable price. Thank you so much, Lee, for coming to my rescue.

John Butcher

Historian

Thank you for your assistance in formatting the environmental document that I was working on for submission to the regulator. Your flexibility and prompt turnaround times enabled me to achieve some very challenging deadlines that had been set for the development of the sizable and complex report. I would be happy to engage your services for this type of work again in the future. Thanks again.

Damon Newling

Specialist HSE Rio Tinto Alcan

"You only get one chance to make a first impression

on your document recipients. Let Jade Support Services help make it a great one. JSS is your partner in achieving document excellence at every level."