Tannya Stevens | Operations Manager @ Meditrax

Lee was an asset to our project. Her suggestions and ideas were implemented, and work was always delivered within the specified timeframe, or earlier. Lee is clear in her communication style, and I would have no hesitation in recommending her. Hopefully, our paths will cross again!

Catherine Weaver | WordWeaver Writing Consultancy

As a busy writing consultant I am often too time-poor when it comes to fiddly formatting tasks. I have come to rely on Lee Massimo to take those time-consuming tasks off my hands so I can concentrate on researching and writing document content. Lee is always willing to help out when timelines are tight and has even rescued me at times when she was supposed to be off duty. I have no hesitation in recommending Lee and Jade Support Services as a ‘go to’ business for providing timely formatting support.
Catherine Weaver
WordWeaver Writing Consultancy

Steven Ford | Ford HR

We utilised Jade Support Services for some very complex document formatting for a large Commonwealth Government project. Lee managed a sizeable project efficiently and accurately, and was forthcoming with useful suggestions that definitely improved the overall quality of the end product.

We were pleasantly surprised to learn that Lee could also support our project with proof-reading, which proved invaluable to us in managing a tight deadline.

I would absolutely recommend Lee’s services to anybody looking for assistance in creating professional, visually-pleasing documentation. Lee is both highly effective and extremely helpful in her work.

Steven Ford
Ford HR

John Butcher | Historian

I recently finished drafting a book. I had no idea how to meld the more than 40 Word and JPG files making up the manuscript into a single document to submit to a publisher. Fortunately, I turned to Lee for help. As if by magic, she produced exactly what the publisher required. What’s more, she did it quickly and at a reasonable price. Thank you so much, Lee, for coming to my rescue.

John Butcher

Damon Newling
Specialist HSE Rio Tinto Alcan

Thank you for your assistance in formatting the environmental document that I was working on for submission to the regulator. Your flexibility and prompt turnaround times enabled me to achieve some very challenging deadlines that had been set for the development of the sizable and complex report. I would be happy to engage your services for this type of work again in the future. Thanks again.

Malcolm Foort
Products & Projects Director Zuuse Pty Ltd

During the course of each assignment, Lee displayed the all important attention to detail that is absolutely vital in producing clear, concise and well constructed client facing documentation. Lee quickly displayed a good grasp of the sometimes complex concepts that needed to be conveyed, and was able to consistently produce wording that all levels of users could understand. Lee was able to work to agreed timeframes and maintained a good line of communication on her progress. I would not hesitate to recommend her services and as our business continues to develop, consider her a talented and dependable resource that we can call upon should the opportunity arise.

Robert Davis
CSM, MBA National Fuel Corporation

I highly recommend Jade Support Services. I had a very large submission to preapre for a NATO tender with 15 individual plans to write. I was doing this from Afghanistan with little support. Lee at Jade Support Services was simply fantastic with formatting documents which literally saved me a week that I did not have. On the morning of submitting the bid, in Luxembourg at 3.30am, I found a section (53 pages!) that I had overlooked sending for formatting and was not printed. I sent the request off to Lee while I kept checking responses to the Statement of Work. Lee got the urgent task of formatting done for me by 7.30am and it meant I could hand in a completed bid.

Karen Hodgson
AALC Board Secretary

Lee Massimino is a true professional. Lee is the administrative officer for an organisation of which I am board secretary. I communicate with Lee ongoing coordinating the requirements for board meetings and membership organisation. I am always impressed with her attention to detail and positive “can do” approach to challenges. She is a problem-solve and thinks outside of the box. She is very pleasant and easy to work with and is extremely proactive. I would highly recommend Lee to every business and individual who may need her special skills.

Amanda Pentti
Secretary, EPA

Our state-wide educational association approached Jade Services to assist our volunteer Executive Committee because the work of Secretary was becoming onerous. Jade Services helped us by taking over many of the administrative duties. The result was a more smoothly run association with tasks now always completed in a timely fashion. One thing I liked was Jade Support Services staff’s ability to quickly learn the context of our association’s work and the staff member’s clear and open communication skills. I have found the experience to be most supportive and always at a high standard. I would recommend Jade Services to others who need efficient support for the running of their organisation. 

Angus Fraser
Indo Pacific Conservation Alliance

Lee Massimino’s professionalism, efficiency and fantastic disposition has been thoroughly refreshing. Lee assisted by preparing report templates and formatting five documents in parallel for our client (International Aid Agency).   Lee never missed an agreed delivery deadline, her communication skills are brilliant, and the quality of her work is excellent, particularly given that each report had in excess of 120 photographs in addition to countless maps. Our reports have been very well received by our client and Lee’s presentation skills have added tangible and significant value. We will definitely be doing business with Lee in future.